We offer free delivery on all orders over
£350 plus VAT to mainland U.K. addresses, however a surcharge
may be applied to some Northern Scotland and offshore addresses. Please feel free to
phone for a quote for delivery charges in these areas or any off shore Islands.
For orders under £350.00, a delivery charge of £29.95 plus
VAT will be applied
Larger flooring deliveries are made using commercial pallet
carriers, smaller ones by parcel couriers such as TNT and City Link.
All orders are made to “Kerbside” . This means that the goods will be
unloaded at the nearest point of access to the delivery address for the delivery
vehicle. Pallet deliveries are generally made on vehicles with a tail lift; pallets are
lowered down and wheeled to the nearest accessible point. Please note that drivers to
not come inside your house or apartment building.
It is assumed that the delivery address will be accessible by
lorry. If this is likely to be a problem i.e. the road is subject to
vehicle weight or width restrictions, please inform us at the time of
order and we will attempt to deliver on a smaller vehicle.
Deliveries are usually made within three working days of order throughout the UK. If
your order is not stocked or unavailable for immediate despatch, we will call you
giving you the option to cancel. Please note that you card will not be charged until
the order is ready for dispatch.
If an order is required for the next working day, please contact us
after placing the order and request next day delivery and we will endeavor to meet your
requirements, subject to stock availability and remaining warehouse time available.
Alternatively, you will be contacted within 2 working days of order by our warehouse
staff or carriers to book in the delivery.
Please inspect your goods immediately on delivery; no claims with regard to
damage items can be made after our courier has left the delivery address, unless signed
for as damaged on delivery.
No liability can be accepted for costs caused by late deliveries or for any other
Therefore we advise against booking tradesman for installation until the goods
have been received.
If you have any special requirements with regard to deliveries, including
Saturdays, phone calls 1 hour prior to delivery, etc. just pick up the
phone; we will do our best to accommodate your requests. Since our carriers are our own
and goods come directly from our warehouse, we are able to comply with most requests
and make sure they carried out, if not , we will let you know before you place your
Delivery Surcharges by Postcode
|Republic Of Ireland
|KA27, PA42-49, PA62-75
All prices exclude VAT